FEATURES OF THE SPAGNU0LO GROUP OF REAL ESTATE LAW FIRMS
The Spagnuolo Group of Real Estate Law Firms is trusted by more clients, realtors, developers, lenders and mortgage brokers each month than any other law firm. We are the largest through our total commitment to customer service, which commitment is unparalleled in the legal industry. We strive to make our clients' dealings with our firm as pleasant, convenient and informative as possible. We are committed to “delivering peace of mind."
Features of our firm include:
- dedicated and knowledgeable lawyers and staff who are able to communicate their knowledge to clients in a clear and concise manner; we use plain language, not legalese;
- multiple offices throughout the Lower Mainland and Central Okanagan; the client chooses which of our many offices is most convenient for them and we arrange for one of our lawyers to meet them;
- expertise in First Nations real estate law; Bob Bassett has been featured in the National Magazine for lawyers as one of the countries leading First Nations real estate lawyers;
- lawyers and/or staff who are fluent in Cantonese and Mandarin;
- updated and relevant website answer a number of basic questions frequently asked by clients;
- toll free telephone number (310-HOME) to allow clients outside of the local calling area to contact us toll free;
- open at our Coquitlam office location on Saturday and Wednesday evening;
- flexible working arrangements and a number of part-time lawyers and staff. This allows us to better schedule our resources during busy periods (as an example, during the initial close of a large project) and allows our staff and lawyers to dedicate time to their families while they continue with their careers;
- corporate social responsibility; The Spagnuolo Group of Real Estate Lawyers established a charitable support program to contribute in a meaningful manner to a number of charities, including the Looking Glass Foundation, Canuck Place and the Children’s Miracle Network. Our lawyers and staff have served on the Boards of the Chamber of Commerce, Douglas College, Coquitlam Foundation and Eagle Ridge Hospital Foundation;
- a Quality Assurance Program; we perform a random sample survey of our clients to obtain their opinions with respect to our delivery of legal services; results show that 98% of our clients would use us again or recommend us to a friend;
The above features of our firm are a direct result of our clients telling us what they would like a real estate law firm to provide. We are committed to total service, both before and after completion.
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